MarHire

Support & Help Center

Reach us anytime — before, during, or after your booking. Our local team responds fast via WhatsApp, phone, or email.

English
French
Arabic
Spanish

Based in Morocco (Africa/Casablanca, GMT+1)

WhatsApp Support

Live chat with our team 24/7 on WhatsApp for bookings, changes, or urgent questions. Typical reply time: under 10 minutes.

Chat on WhatsApp

Email Support

Email us anytime at info@marhire.com. We reply within one business day (usually a few hours). Attach your booking code for faster help.

Email Us

Phone Support

Prefer to talk? Call +212 660 745 055 during business hours (Mon–Sun, 09:00–20:00 GMT+1). For after-hours issues, use WhatsApp 24/7.

Call Now

Emergency & Roadside Assistance

For active bookings (cars, drivers, boats): we’re available 24/7 for roadside help, delays, or last-minute changes. Share your booking code and location; we’ll coordinate with your verified provider immediately.

Get Emergency Help

Help Topics

Bookings & Changes
Edit dates, passenger counts, or services (cars, private drivers, boats, activities). Instant confirmation when available.
Payments & Refunds
Pay on arrival (where available), card payments, secure checkout, refund timelines, receipts, and invoices.
Cancellations & Fees
Free-cancellation tags, cut-off times, and how refunds are processed for each category.
Insurance & Protection
Basic vs. full coverage, deposit vs. no-deposit options, and damage protection add-ons.
Cars & Roadside Assistance
License requirements, automatic vs. manual, unlimited kilometers, checkpoints, and 24/7 roadside help.
Private Drivers & Transfers
Airport pickup, meet-and-greet, multilingual chauffeurs, fixed pricing, and business-trip support.
Boats & Activities
With/without captain, group sizes, safety notes, and what’s included (fuel, gear, guide).
Account, Privacy & Data
Managing your info, GDPR requests, and how we keep your data secure.

Featured FAQs

Send Us a Message
We reply by email within one business day. For urgent issues, use WhatsApp 24/7.
Verified & Trusted Agencies
Price Transparency
Secure Online Payments
Free-Cancellation Options
24/7 WhatsApp Support
No-Deposit Rentals

Need business/partner help? Visit Partner Support to list your services or manage bookings.